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Outage in Cambly

Incorrect Tutor Balances

Resolved Minor
August 17, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware that some tutor balances are displaying incorrect. We are working to correct this display issue. Actual balances are not affected.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/18/2023 12:15AM

We've fixed the display issue with tutor balances. Your balance displayed is now correct.

For tutors that were affected, you may see a "failed" payment on your payment history. This payment can be ignored - it was not initiated and did not affect your balance.

We apologize for any confusion this caused.

IDENTIFIED over 2 years ago - at 08/17/2023 09:39PM

We are aware that some tutor balances are displaying incorrect. We are working to correct this display issue. Actual balances are not affected.

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