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Outage in Campaign Monitor

Problems editing and sending regular campaigns

Resolved Major
April 01, 2021 - Started about 5 years ago - Lasted 12 months
Official incident page

Incident Report

We are currently seeing errors when attempting to edit and send regular campaigns. Our engineering team are aware of the problem and working to resolve this as soon as possible.

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IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
MONITORING about 5 years ago - at 04/01/2021 07:19AM

Our engineering team have been able to resolve the issues and it's now possible to access the application. We're currently monitoring the application closely to ensure our updates have resolved the issues as expected.

IDENTIFIED about 5 years ago - at 04/01/2021 07:14AM

Our engineering team have made significant progress on resolving the issue and are currently verifying updates they have made before making the system accessible once again.

IDENTIFIED about 5 years ago - at 04/01/2021 06:40AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 5 years ago - at 04/01/2021 06:36AM

Our engineering team have identified the issue and are carrying out some updates to resolve this. The application will be inaccessible during this time. We're working to resolve this as quickly as possible.

INVESTIGATING about 5 years ago - at 04/01/2021 06:17AM

We are currently seeing errors when attempting to edit and send regular campaigns. Our engineering team are aware of the problem and working to resolve this as soon as possible.

Latest Campaign Monitor outages

Delays importing subscribers - about 2 months ago
Subscriber imports are delayed - about 2 months ago

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