Slowness

Performance has stabilized and the system is operating normally. We will continue to monitor closely and will share a post-mortem by 5:00 pm EST.

Traffic and response times have remained normal. We will continue live monitoring and provide another update at 3:00 PM EST.

We have been monitoring this morning's traffic and response times have remained normal, further indicating a successful patch and mitigation efforts. We will continue live monitoring and provide another update at 1:00 PM EST.

After a successful patch and implementing various mitigation measures, response times have returned to normal. We are monitoring the situation closely and will share another update by 11:00 AM EST.

Parent and Office Portal performance continues to hold steady. We will be patching overnight tonight to address stability and improve the registration experience. We will share another update by January 14th, 2026 at 8:30 AM ET.

Parent and Office Portal performance continues to hold steady, and we are not seeing the elevated response times reported earlier today. While we continue investigating the underlying root cause, we are moving forward with additional stability improvements this evening to further improve responsiveness and ensure a smoother end-user experience. We will share another update at 6:00 PM EST.

Response times across the parent and office portals have returned to normal, and we are closely monitoring for any changes to that status. Further short-term mitigation measures are being explored while the investigation into the root cause persists. We will provide another update at 4PM EST.

Response times across the parent and office portals continue to show signs of improvement. Further short-term mitigation measures are being explored while the investigation into the root cause persists. We will provide another update at 2PM EST.

We have implemented various mitigation measures and seen response times improve. We continue to investigate the root cause of the issue, and the timeline for a fix remains unknown.

We are currently experiencing some slowness in the office and parent portals. We are investigating the issue. The timeline for a fix is unknown at this point, but we will provide updates as soon as possible.