Outage in Canary

Service Interruption

Resolved Minor

May 06, 2022 - Started almost 4 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue which is impacting Canary services. This may cause you to see a blinking white LED on your Canary device, or an error message when accessing the mobile or web applications. Thank you for your patience, and sincere apologies for any inconveniences this may cause.

Components affected

Canary canary.is Canary App Canary Service Canary my.canary.is

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Latest Updates ( sorted recent to last )

MONITORING almost 4 years ago - at 05/06/2022 04:21PM

We are continuing to monitor our services, but at this time all services should now be restored. We thank you for your patience, and sincere apologies for any inconveniences this may have caused.

IDENTIFIED almost 4 years ago - at 05/06/2022 04:07PM

Our team has identified the issue impacting Canary services and is actively working on restoring all services. We sincerely thank you for your continued patience.

INVESTIGATING almost 4 years ago - at 05/06/2022 03:14PM

We are currently investigating an issue which is impacting Canary services. This may cause you to see a blinking white LED on your Canary device, or an error message when accessing the mobile or web applications.

Thank you for your patience, and sincere apologies for any inconveniences this may cause.

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