Outage in Canvas Instructure
Some students cannot open Credentials/Badges from Canvas
Resolved MajorIncident Report
We are currently investigating an issue where students are receiving a 500 error when attempting to access Credentials/Badges in their Canvas course. This is only affecting the 1.1 LTI and not the 1.3 LTI.
Components affected
Canvas Instructure Canvas CredentialsOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 10/03/2023 06:49PM
This issue should now be resolved. Please reach out to support@badgr.com if you experience issues.
IDENTIFIED
about 2 years ago - at 10/03/2023 04:12PM
Our Engineering team is actively investigating and working to correct the 500 error. At this time only users in the US are experiencing the LTI failure .
INVESTIGATING
about 2 years ago - at 10/03/2023 03:05PM
We are currently investigating an issue where students are receiving a 500 error when attempting to access Credentials/Badges in their Canvas course. This is only affecting the 1.1 LTI and not the 1.3 LTI.
Latest Canvas Instructure outages
Some users may be experiencing slowness or timeout errors when accessing Canvas - about 16 hours ago
Some users are having issues accessing Canvas - 16 days ago
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