Outage in Canvas Instructure

Long Pageview Load Times

Resolved Minor
December 19, 2024 - Started 2 days ago - Lasted about 24 hours
Official incident page

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Outage Details

Some users may encounter long load times when accessing pageviews.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/20/2024 05:06PM

This incident has been identified as a bug. The incident will be closed and impacted users should follow up via Support case.

IDENTIFIED 1 day ago - at 12/20/2024 05:02PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 12/19/2024 10:02PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 days ago - at 12/19/2024 05:26PM

Some users may encounter long load times when accessing pageviews.

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