Outage in Canvas Instructure

Some users experiencing longer Studio video load times

Resolved Minor
April 12, 2025 - Started 4 days ago - Lasted 16 minutes
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Canvas Instructure Canvas Studio Canvas Instructure ap-southeast-1
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 04/12/2025 01:19PM

This incident has been resolved.

MONITORING 4 days ago - at 04/12/2025 01:17PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 04/12/2025 01:10PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 04/12/2025 01:06PM

We are currently investigating this issue.

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