Outage in CapaSystems
ServiceDesk Phone Unavailable
Resolved MinorIncident Report
Summary AI Generated
CapaSystems' ServiceDesk phone system was unavailable for 6.5 hours due to an issue with their phone provider, affecting customer support accessibility. During the outage, customers were directed to contact support via email at support@capasystems.com as an alternative. The incident was resolved, though service restoration took longer than the initially expected 13:00 CEST timeframe.
Our ServiceDesk phone is currently unavailable due to an issue with our phone provider.
Please contact us via email at support@capasystems.com instead.
Our provider is working on resolving the issue and expects service to be restored by 13:00 CEST.
Best regards,
The CapaOne Team
Components affected
CapaSystems SupportTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 05/19/2026 01:01PM
This incident has been resolved.
INVESTIGATING
8 days ago - at 05/19/2026 01:01PM
We are continuing to investigate this issue.
INVESTIGATING
8 days ago - at 05/19/2026 06:44AM
We are continuing to investigate this issue.
INVESTIGATING
8 days ago - at 05/19/2026 06:34AM
Our ServiceDesk phone is currently unavailable due to an issue with our phone provider.
Please contact us via email at support@capasystems.com instead.
Our provider is working on resolving the issue and expects service to be restored by 13:00 CEST.
Best regards,
The CapaOne Team
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