Outage in CapaSystems
Apple enrollment fails on finding SCEP service
Resolved MajorIncident Report
Summary AI Generated
CapaSystems experienced a major incident where Apple device enrollment failed due to SCEP service issues, affecting the CapaOne Apple MDM component for nearly 150 hours. The service provider identified multiple cascading problems that required sequential fixes and implemented a staged deployment solution. The incident was resolved after extensive troubleshooting and testing over several days.
We are currently investigating this issue.
Components affected
CapaSystems CapaOne Apple MDMTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 06/01/2026 11:55AM
This incident has been resolved.
MONITORING
17 days ago - at 06/01/2026 11:26AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
17 days ago - at 06/01/2026 07:14AM
During the day we will roll out the fixes made for this problem. It will be a staged deployment where we enable some organizations at a time.
Hopefully this will be the end of this long saga.
IDENTIFIED
20 days ago - at 05/29/2026 12:36PM
We have now found a solution for this problem. It is right now being tested over the weekend, and we plan to release the solution on Monday 1. July
IDENTIFIED
20 days ago - at 05/29/2026 08:10AM
Hopefully we are very close for a solution
IDENTIFIED
21 days ago - at 05/28/2026 07:33AM
We have identified several issues which has caused multiple problems on top of each other.
We are fixing one problem a time and will hopefully be ready with a solution as soon as possible
IDENTIFIED
22 days ago - at 05/27/2026 12:12PM
We are unfortunately still struggling with this issue. We hope we have a solution soon
IDENTIFIED
22 days ago - at 05/27/2026 07:05AM
We are still working on this issue. We have identified the problem but it still needs some verification
IDENTIFIED
23 days ago - at 05/26/2026 10:59AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
23 days ago - at 05/26/2026 06:17AM
We are currently investigating this issue.
Latest CapaSystems outages
CapaOne has sporadic failures - 2 days ago
CapaOne is not responding - 15 days ago
Issue Creating New Users - 17 days ago
Apple enrollment fails - 27 days ago
ServiceDesk Phone Unavailable - 30 days ago
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