Outage in Capdesk

Email delivery failures

Resolved Minor
March 06, 2024 - Started 10 months ago - Lasted 4 days
Official incident page

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Outage Details

There is an ongoing issue with our email provider causing delivery failures. We are in contact with our provider and the situation should be solved soon. Thank you for your patience.
Components affected
Capdesk Application
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/10/2024 01:19PM

Although we are still in communication with our email provider for this issue, our workaround has proven to be successful and we haven't seen failures in the past days. We will therefore consider this incident as resolved and continue the discussion internally.

MONITORING 10 months ago - at 03/07/2024 12:35AM

As the issue with our email provider is still ongoing, we have deployed a workaround to mitigate.

Emails should now flow normally. Note that emails sent before this update are queued and will eventually be received once the issue is resolved. We are in active communication with them and will continue to provide updates here.

IDENTIFIED 10 months ago - at 03/06/2024 09:41AM

There is an ongoing issue with our email provider causing delivery failures. We are in contact with our provider and the situation should be solved soon. Thank you for your patience.

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