Outage in CaptivateIQ

Slowness in some customer calculations

Resolved Minor

June 10, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

There are currently some customer calculations that may be slower than expected as of 11:23AM PT. We are working on addressing the issue.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 06/10/2024 07:28PM

Calculation performance is back as expected as of 12:20PM PT

IDENTIFIED over 1 year ago - at 06/10/2024 06:46PM

There are currently some customer calculations that may be slower than expected as of 11:23AM PT. We are working on addressing the issue.

Latest CaptivateIQ outages

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Widespread service distruption - 3 months ago

Degraded Performance - Slow Load Times - 4 months ago

Worksheet Load Times - 4 months ago

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