Outage in CaptivateIQ

Degraded Performance - Slow Load Times

Resolved Minor
September 11, 2025 - Started about 1 month ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/11/2025 10:34PM

The incident has been resolved and loading times have returned to normal.

IDENTIFIED about 1 month ago - at 09/11/2025 06:31PM

A recent change affecting slow processing times has been fixed. CaptivateIQ systems have recovered to normal processing times and we will continue to monitor.

INVESTIGATING about 1 month ago - at 09/11/2025 04:20PM

We are currently investigating this issue.

Latest CaptivateIQ outages

Worksheet Load Times - about 1 month ago
Degraded Performance - Slow Load Times - about 2 months ago
Degraded Performance - 2 months ago
CIQ Academy Inaccessible - 2 months ago
Sandboxes Unavailable in UI - 3 months ago

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