CaptivateIQ might be unavailable due to 3rd party provider outage

This incident has been resolved.

Cloudflare has reported their issue as fixed, and we are now monitoring their recovery to ensure stability.

Our edge provider, Cloudflare, has identified the issue affecting availability in our US environments and is actively rolling out a fix. We expect conditions to improve as their recovery progresses, though some elevated error rates may persist during stabilization. We are closely monitoring the situation and will provide further updates as recovery continues. Our Engineering team is also advancing mitigation efforts in parallel to ensure service stability.

CaptivateIQ is experiencing intermittent availability issues due to a widespread outage at our edge provider, Cloudflare. We are monitoring Cloudflare’s recovery progress and our Engineering team is working on mitigation options.

We are continuing to investigate this issue.

We are currently investigating this issue.