Outage in CaptivateIQ
Salesforce IDP + SSO Login Issuies
Resolved MinorIncident Report
We are investigating an issue with certain customers being unable to authenticate via SSO when using salesforce as their IDP.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 02/04/2026 12:59AM
Upstream incident is resolved
MONITORING
3 days ago - at 02/03/2026 11:09PM
We're continuing to wait for Salesforce to resolve the incident.
IDENTIFIED
3 days ago - at 02/03/2026 07:43PM
We currently believe this issue is related to the ongoing Salesforce incident for Identity Providers and are waiting for resolution of that incident.
https://status.salesforce.com/incidents/20003660
INVESTIGATING
3 days ago - at 02/03/2026 06:35PM
We are investigating an issue with certain customers being unable to authenticate via SSO when using salesforce as their IDP.
Latest CaptivateIQ outages
SSL Certificate Warnings - about 2 months ago
Widespread service distruption - 4 months ago
Degraded Performance - Slow Load Times - 5 months ago
Worksheet Load Times - 5 months ago
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