Outage in Carbonite
Core US Search functionality is currently experiencing a degradation in SaaS-Application.
Minor
April 10, 2026 - Started about 4 hours ago
Official incident page
Official incident page
Incident Report
Core US Search functionality is in a degraded state. Search and Indexing services in Core Content Management, Core for Success Factors and Core Digital Asset Management are in a degraded state. Teams are investigating and working to resolve the issue.
Reference: IM3904932
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 1 hour ago - at 04/10/2026 03:05PM
Core US search functionality is currently experiencing a degradation in below listed SaaS-Applications. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Core US - Core Content Management (corecontent.us.opentext.com)
Core US - Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Core US - Core Digital Asset Management (coredam.us.opentext.com)
Core US - Core Platform - Search
Updates for this issue will be sent every 6 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3904932
IDENTIFIED
about 2 hours ago - at 04/10/2026 02:04PM
Core US search functionality is currently experiencing a degradation in below listed SaaS-Applications. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Core US - Core Content Management (corecontent.us.opentext.com)
Core US - Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Core US - Core Digital Asset Management (coredam.us.opentext.com)
Core US - Core Platform - Search
Tracking Number: IM3904932
IDENTIFIED
about 4 hours ago - at 04/10/2026 12:55PM
Core US is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Core US - Core Content Management (corecontent.us.opentext.com)
Core US - Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Core US - Core Digital Asset Management (coredam.us.opentext.com)
Core US - Core Platform - Search
Tracking Number: IM3904932
IDENTIFIED
about 4 hours ago - at 04/10/2026 12:53PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 4 hours ago - at 04/10/2026 12:38PM
Core US Search functionality is in a degraded state. Search and Indexing services in Core Content Management, Core for Success Factors and Core Digital Asset Management are in a degraded state. Teams are investigating and working to resolve the issue.
Reference: IM3904932
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