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Outage in Carbonite

ZixProtect Link Protection failing scans

Resolved Major
May 08, 2026 - Started about 4 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue in which our Link Protection for our Zix Protect filtering is failing on the URL scanning. We will update this status once we have more information. Incident #: IM3923012

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 05/08/2026 05:08PM

We have confirmed a deployed fix on this has rectified this issue. We apologize for the inconvenience caused.

Incident #: IM3923012

INVESTIGATING about 4 hours ago - at 05/08/2026 04:03PM

We are currently investigating an issue in which our Link Protection for our Zix Protect filtering is failing on the URL scanning. We will update this status once we have more information.

Incident #: IM3923012

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