Outage in Carbonite
Email Message Privacy (EMP) Gateway Users unable to messages
Minor
July 21, 2026 - Started about 10 hours ago
Official incident page
Official incident page
Incident Report
Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with the outbound gateway. Users using EMP Gateway are unable to send messages.
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3965145
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INVESTIGATING
about 10 hours ago - at 07/21/2026 10:21PM
Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with the outbound gateway. Users using EMP Gateway are unable to send messages.
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3965145
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