Outage in Carbonite
Desktop Messaging BMS is currently experiencing failures in processing PDF files
Resolved MinorIncident Report
Summary AI Generated
Carbonite's Desktop Messaging BMS experienced failures and delays in processing PDF files, lasting approximately 5.2 hours. The issue was investigated by assembled teams throughout the incident. It was fully resolved as of October 17, 2026, at 2:16 AM UTC.
Desktop Messaging BMS is currently experiencing failures in processing PDF files. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM4019383
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/17/2026 02:16AM
Desktop Messaging BMS was experiencing delays in processing PDF files. The issue is now resolved. We appreciate your patience.
Tracking Number: IM4019383
INVESTIGATING
3 days ago - at 10/17/2026 01:39AM
Desktop Messaging BMS is currently experiencing delays in processing PDF files. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM4019383
INVESTIGATING
3 days ago - at 10/17/2026 12:48AM
Desktop Messaging BMS is currently experiencing delays in processing PDF files. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM4019383
INVESTIGATING
3 days ago - at 10/16/2026 11:48PM
Desktop Messaging BMS is currently experiencing delays in processing PDF files. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM4019383
INVESTIGATING
3 days ago - at 10/16/2026 10:48PM
Desktop Messaging BMS is currently experiencing failures in processing PDF files. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM4019383
INVESTIGATING
3 days ago - at 10/16/2026 10:00PM
Desktop Messaging BMS is currently experiencing failures in processing PDF files. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM4019383
INVESTIGATING
3 days ago - at 10/16/2026 09:08PM
Desktop Messaging BMS is currently experiencing failures in processing PDF files. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM4019383
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