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Outage in CardCoins

Reduced Acceptance Rates of Certain Incomm Gift Cards

Resolved Minor
June 16, 2022 - Started over 3 years ago - Lasted 2 days
Official incident page

Incident Report

Certain gift cards, bearing the Vanilla Gift and Secure Spend branding, currently have reduced acceptance rates. This issue is unfortunately upstream from CardCoins, but we are actively working on a resolution to bypass these issues. You may submit orders with this card type, but please be aware there may be a delay in your order being processed. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 06/18/2022 08:01PM

This incident has been resolved, all BINs are accepted at this time.

IDENTIFIED over 3 years ago - at 06/16/2022 11:42AM

Certain gift cards, bearing the Vanilla Gift and Secure Spend branding, currently have reduced acceptance rates. This issue is unfortunately upstream from CardCoins, but we are actively working on a resolution to bypass these issues.

You may submit orders with this card type, but please be aware there may be a delay in your order being processed. Thank you for your patience.

Latest CardCoins outages

Operations Suspended - over 1 year ago
Unschedule Maintenance - about 2 years ago
AWS Outage - over 2 years ago
Maintenance - over 2 years ago

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