Outage in Cardiff University
Published Applications and Desktops (Horizon) - Access issues
Resolved MinorIncident Report
Published Applications and Desktops (Horizon)
University IT is aware of an issue with the Published Applications and Desktops Service (Horizon) that is preventing some users from logging in / launching applications. We are investigating this as a matter of urgency and hope to resume normal service shortly. We apologise for any inconvenience this is causing.Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 03/13/2026 03:47PM
This incident has been resolved.
IDENTIFIED
13 days ago - at 03/13/2026 10:14AM
A temporary fix has been implemented while we continue to investigate this issue. Again, we apologise for any inconvenience this is causing.
INVESTIGATING
13 days ago - at 03/13/2026 09:41AM
Published Applications and Desktops (Horizon)
University IT is aware of an issue with the Published Applications and Desktops Service (Horizon) that is preventing some users from logging in / launching applications.
We are investigating this as a matter of urgency and hope to resume normal service shortly.
We apologise for any inconvenience this is causing.
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