Outage in Cardiff University

Published Applications and Desktops (Horizon)

Resolved Major

March 19, 2026 - Started 7 days ago - Lasted about 1 hour
Official incident page

Incident Report

Published Applications and Desktops (Horizon)

University IT is aware of an issue with the Published Applications and Desktops Service (Horizon) that is preventing users from launching some applications. We are investigating this as a matter of urgency and hope to resume normal service shortly. We apologise for any inconvenience this is causing.

Components affected

Cardiff University Published Applications (Horizon)

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 03/19/2026 10:04AM

University IT has implemented a fix and normal service has been restored.

Again, we apologise for any inconvenience this caused.

INVESTIGATING 7 days ago - at 03/19/2026 08:53AM

Published Applications and Desktops (Horizon)

University IT is aware of an issue with the Published Applications and Desktops Service (Horizon) that is preventing users from launching some applications.

We are investigating this as a matter of urgency and hope to resume normal service shortly.

We apologise for any inconvenience this is causing.

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