Outage in Cardstream
Gateway incident
Resolved MinorIncident Report
Cardstream is urgently investigating an incident that is affecting access to the Merchant Management Systems (MMS) and Transaction processing.
We are treating this with the highest priority and working with our engineers to resolve it.
We will provide further updates within the hour.
Kind regards
Cardstream Support
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 08/12/2025 07:07PM
Cardstream can confirm this incident has been resolved.
MONITORING
6 months ago - at 08/10/2025 03:06PM
Between approximately 2:30pm and 3:12pm BST, there was an intermittent issue that affected access to the Merchant Management Systems (MMS) and transaction processing. Access to the MMS has been restored, and transaction processing has resumed to normal levels.
Our engineers continue to monitor, and further updates will be provided if anything changes.
INVESTIGATING
6 months ago - at 08/10/2025 01:39PM
Cardstream is investigating further intermittent behaviour for accessing the Merchant Management System and Transaction processing.
We are treating this with the highest priority and our engineers are working to resolve it.
MONITORING
6 months ago - at 08/10/2025 12:33PM
Between approximately 9:22am and 12:20pm BST, there was an intermittent issue that affected access to the Merchant Management Systems (MMS) and transaction processing. Access to the MMS has been restored, and transaction processing has resumed to normal levels.
Our engineers continue to monitor, and further updates will be provided if anything changes.
INVESTIGATING
6 months ago - at 08/10/2025 11:44AM
Cardstream continue to investigate the issue, our engineers are working hard to restore access to the Merchant Management Systems (MMS) and Transaction processing.
We will provide an update within the hour.
INVESTIGATING
6 months ago - at 08/10/2025 10:46AM
Cardstream continue to investigate the issue, our engineers are working hard to restore access to the Merchant Management Systems (MMS) and Transaction processing.
We will provide an update within the hour.
INVESTIGATING
6 months ago - at 08/10/2025 09:40AM
Cardstream continue to investigate the issue.
We will provide an update within the hour.
INVESTIGATING
6 months ago - at 08/10/2025 08:45AM
Cardstream is urgently investigating an incident that is affecting access to the Merchant Management Systems (MMS) and Transaction processing.
We are treating this with the highest priority and working with our engineers to resolve it.
We will provide further updates within the hour.
Kind regards
Cardstream Support
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