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Outage in Cardstream

Settlement Review

Resolved Minor
June 20, 2025 - Started 10 months ago - Lasted 3 days
Official incident page

Incident Report

Cardstream is reviewing settlement processing for transactions processed on 19 June. An update will be shared shortly following further investigations.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/23/2025 02:26PM

Cardstream has completed its review and the affected transactions from the 19 June have been successfully accepted for Settlement

INVESTIGATING 10 months ago - at 06/20/2025 02:46PM

AIB transactions due to be sent for settlement 19 June have been accepted for settlement today.

A subset of EvoPayments transactions due to be sent for settlement 19 June have been accepted for settlement this morning.

Cardstream is in conversations with Global Payments and Planet to confirm if any transactions will receive a delay in the settlement of funds.

Please note, this may result in a day's delay in the settlement of funds for affected transactions.

INVESTIGATING 10 months ago - at 06/20/2025 08:45AM

Cardstream is reviewing settlement processing for transactions processed on 19 June.

An update will be shared shortly following further investigations.

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