Outage in Cardstream

Gateway incident

Resolved Minor

May 30, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

Cardstream is urgently investigating an incident that is affecting access to the Merchant Management Systems (MMS) and Transaction processing. We are treating this with the highest priority and working with our engineers to resolve it. We will provide further updates within the hour. Kind regards Cardstream Support

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/30/2025 07:01PM

Cardstream can confirm this incident has been resolved.

MONITORING 11 months ago - at 05/30/2025 06:13PM

Cardstream can confirm access to the Merchant Management Systems (MMS) and Transaction processing resumed to normal levels of service at approximately 18:35 BST.

Our engineers will continue to monitor.

INVESTIGATING 11 months ago - at 05/30/2025 05:34PM

Cardstream is urgently investigating an incident that is affecting access to the Merchant Management Systems (MMS) and Transaction processing.

We are treating this with the highest priority and working with our engineers to resolve it.

We will provide further updates within the hour.

Kind regards
Cardstream Support

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