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Outage in Cardstream

EmerchantPay Transaction Processing

Resolved Minor
April 30, 2026 - Started about 2 months ago - Lasted about 13 hours
Official incident page

Incident Report

Cardstream has seen an increase in Acquirer errors for EmerchantPay transactions. We are in communication with EmerchantPay, who are also investigating.
Components affected
Cardstream Payment Gateway

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 05/01/2026 07:57AM

This incident has been resolved.

MONITORING about 2 months ago - at 04/30/2026 07:03PM

Cardstream has seen EmerchantPay transaction auth rates resume to normal levels.

Our engineers continue to monitor.

INVESTIGATING about 2 months ago - at 04/30/2026 06:34PM

Cardstream has seen an increase in Acquirer errors for EmerchantPay transactions.

We are in communication with EmerchantPay, who are also investigating.

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