App Outage

✅ Service Status Update – Care Control Apps Restored

Earlier today at 16:47, we experienced an unexpected outage affecting our Care Control Apps.

We can now confirm that the issue has been resolved through the activation of our business continuity procedures. Services are back online and operating as normal.

🔁 Resolved as of: 18:15
🛡️ Cause: Service disruption linked to our underlying cloud infrastructure
💡 Action Taken: Our internal teams swiftly implemented business continuity measures to restore access and minimise impact.

We apologise for any inconvenience caused and appreciate your patience and understanding. If you are still experiencing any issues, please contact our support team at support@carecontrolsystems.co.uk.

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Care Control Support Team

We are continuing to work on a fix for this issue.

As of 16:47, our systems are largely operational, with one exception we’d like to make you aware of:
🔴 Current Issue: Care Control Apps
We are currently experiencing an outage affecting the Care Control App system. Our technical team is actively investigating the cause and working to resolve the issue as quickly as possible.
✅ Care Control Cloud
Please note that Care Control Cloud is operating normally with no reported issues at this time.
We appreciate your patience and understanding while we work to restore full service.
Kind regards,
The Care Control Team