Outage in Caregility

IMPORTANT: Platform Disruption

Resolved Major

January 08, 2026 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Valued Customer, We are writing to inform you that our platform is currently experiencing a service disruption. Our team is actively investigating the issue and will provide updates as soon as more information becomes available. Sincerely, The Caregility Team 1-866-300-0884 techsupport@caregility.com

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/08/2026 04:34PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 01/08/2026 02:33PM

Dear Valued Customer,

The issue with the Platform has been resolved. An RCA will be provided upon our investigation of the root cause.

We will continue to closely monitor. If you experience any further issues, please call Tech Support at 1-866-300-0884.

Sincerely,

The Caregility Team
1-866-300-0884
techsupport@caregility.com

INVESTIGATING about 1 month ago - at 01/08/2026 01:28PM

Dear Valued Customer,

We are writing to inform you that our platform is currently experiencing a service disruption. Our team is actively investigating the issue and will provide updates as soon as more information becomes available.

Sincerely,

The Caregility Team
1-866-300-0884
techsupport@caregility.com

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