Outage in CARFAX Canada

Ontario Registration Unavailable

Resolved Major

November 03, 2025 - Started 6 months ago - Lasted about 9 hours
Official incident page

Incident Report

Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing British Columbia registration data will be pending.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 11/03/2025 02:46PM

This incident has been resolved.

MONITORING 6 months ago - at 11/03/2025 02:30PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 11/03/2025 02:16PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 months ago - at 11/03/2025 02:15PM

Severity 2 - BC registration is now online while Ontario still remains offline. We are awaiting a fix from our provider. Vehicle History Reports are available, but Ontario registration data is pending.

IDENTIFIED 6 months ago - at 11/03/2025 05:38AM

Latest CARFAX Canada outages

VIN Scan Website - 6 days ago

Saskatchewan Liens Unavailable - 6 days ago

Dealer Portal Website - 8 days ago

Saskatchewan Liens Unavailable - 8 days ago

Vehicle History Report PDF Generation - 13 days ago

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