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Outage in CARFAX Canada

VIN Scan: Single Vin Searches Unavailable

Resolved Major
January 23, 2026 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

Severity 1 - We are currently investigating the issue. Single VIN searches on VIN scan are currently not completing.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/23/2026 10:05PM

This incident has been resolved.

MONITORING 3 months ago - at 01/23/2026 09:34PM

Severity 1 - A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 01/23/2026 09:28PM

Severity 1 - We are currently investigating the issue. Single VIN searches on VIN scan are currently not completing.

Latest CARFAX Canada outages

VIN Scan Website - 6 days ago
Dealer Portal Website - 8 days ago

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