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Outage in CARFAX Canada

Some Claims Data Unavailable

Resolved Major
January 29, 2026 - Started 16 days ago - Lasted about 6 hours
Official incident page

Incident Report

Severity 2 - Our data provider has identified an issue and they are working towards a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing claims data may be pending.

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 01/29/2026 08:37PM

This incident has been resolved.

MONITORING 16 days ago - at 01/29/2026 08:22PM

Severity 2 - Our data provider has issued a fix and we are monitoring the results.

IDENTIFIED 16 days ago - at 01/29/2026 03:02PM

Severity 2 - Our data provider has identified an issue and they are working towards a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing claims data may be pending.

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