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Outage in Carta

Degraded performance on Android mobile app

Resolved Major
March 19, 2026 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

The Carta Android mobile application experienced degraded performance for 2.9 hours, while the iOS application remained unaffected. Users were advised to use the web browser version at https://app.carta.com as a workaround during the incident. The team implemented a fix and monitored the results before fully resolving the issue.

The Carta android application is showing degraded performance. The team has identified this issue and is working on a fix. Affected users are encouraged to use https://app.carta.com via a web browser in place of the Android application. The iOS application is unaffected.
Components affected
Carta Application

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/19/2026 06:26PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/19/2026 05:49PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 03/19/2026 04:57PM

A draft fix has been developed and is being verified.

IDENTIFIED about 2 months ago - at 03/19/2026 03:36PM

The Carta android application is showing degraded performance. The team has identified this issue and is working on a fix.

Affected users are encouraged to use https://app.carta.com via a web browser in place of the Android application.

The iOS application is unaffected.

Latest Carta outages

Loan Operations - about 1 month ago
Degraded performance - 5 months ago
Intermittent Page Issues - 6 months ago
Degraded service - 7 months ago

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