Outage in Cartesia
Voice agent call recordings are delayed
Resolved MinorIncident Report
We are noticing issues with some services that require a path to blob stores:
The following are impacted:
- Voice agent call recordings (creating and downloading)
- Voice Cloning Creation
- Pro Voice Cloning
The following are *NOT impacted*:
- Our TTS API
- The voice agent call will complete (just no call recordings)
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 05/13/2026 03:35AM
This incident has been resolved. All voice agent call recordings should be visible on the playground. Please let us know if you continue to experience any issues.
MONITORING
17 days ago - at 05/12/2026 11:29PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
17 days ago - at 05/12/2026 11:26PM
We deployed some mitigations and most services are restored. The only degradation we face is that voice agent call recordings are currently delayed.
INVESTIGATING
17 days ago - at 05/12/2026 09:56PM
Agent call recordings are now available with delay in availability. We're actively working on resolving other affected services.
INVESTIGATING
17 days ago - at 05/12/2026 09:28PM
We are noticing issues with some services that require a path to blob stores:
The following are impacted:
- Voice agent call recordings (creating and downloading)
- Voice Cloning Creation
- Pro Voice Cloning
The following are *NOT impacted*:
- Our TTS API
- The voice agent call will complete (just no call recordings)
Latest Cartesia outages
Playground down due to auth provider outage - 3 days ago
Voice Agent Service Degradation - 22 days ago
Playground loading slowly - 24 days ago
Voice agents unable to connect - about 1 month ago
Elevated failure rates on Line (Voice Agent) calls - about 2 months ago
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