Outage in Cartesia
API key issuing degraded
Resolved Minor
September 23, 2026 - Started 11 days ago
- Lasted 2 days
Incident Report
We've identified an issue where new API keys result in an "Invalid API key" error.
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Latest Updates ( sorted recent to last )
IDENTIFIED
11 days ago - at 09/23/2026 09:06PM
Newly created API keys issued during this this period are invalid. Please create new API keys.
IDENTIFIED
11 days ago - at 09/23/2026 08:26PM
We've traced the issue to a bug in a change to our API key issuing logic that caused new keys to not be persisted correctly. The change is being reverted.
Existing production traffic is not affected.
We are exploring remediation options for API keys that were issued during the incident.
INVESTIGATING
11 days ago - at 09/23/2026 08:16PM
We've identified an issue where new API keys result in an "Invalid API key" error.
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