Outage in CartonCloud

Label Printing Connectivity Issue

Resolved Major
October 02, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

We are aware of a printing issue with the PrintNode service, which may cause delays or connection errors when printing labels. You can monitor updates here: https://www.printnode.com/en/status. Further updates will also be provided through this banner.
Components affected
CartonCloud Label Printing

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/03/2025 04:36AM

This incident has been resolved.

MONITORING about 1 month ago - at 10/03/2025 04:08AM

A fix has been implemented and we are monitoring results.

INVESTIGATING about 1 month ago - at 10/03/2025 01:57AM

We are aware of a printing issue with the PrintNode service, which may cause delays or connection errors when printing labels. You can monitor updates here: https://www.printnode.com/en/status.

Some print jobs are being received successfully, so we suggest continuing to attempt printing or using the PDF print functionality instead. Further updates will be provided through this banner.

INVESTIGATING about 1 month ago - at 10/03/2025 12:54AM

We are aware of a printing issue with the PrintNode service, which may cause delays or connection errors when printing labels. You can monitor updates here: https://www.printnode.com/en/status. Further updates will also be provided through this banner.

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