Outage in CartonCloud

Label Printing Connectivity Issue

Resolved Major
October 02, 2025 - Started 4 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are aware of a printing issue with the PrintNode service, which may cause delays or connection errors when printing labels. You can monitor updates here: https://www.printnode.com/en/status. Further updates will also be provided through this banner.
Components affected
CartonCloud Label Printing
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/03/2025 04:36AM

This incident has been resolved.

MONITORING 4 days ago - at 10/03/2025 04:08AM

A fix has been implemented and we are monitoring results.

INVESTIGATING 4 days ago - at 10/03/2025 01:57AM

We are aware of a printing issue with the PrintNode service, which may cause delays or connection errors when printing labels. You can monitor updates here: https://www.printnode.com/en/status.

Some print jobs are being received successfully, so we suggest continuing to attempt printing or using the PDF print functionality instead. Further updates will be provided through this banner.

INVESTIGATING 4 days ago - at 10/03/2025 12:54AM

We are aware of a printing issue with the PrintNode service, which may cause delays or connection errors when printing labels. You can monitor updates here: https://www.printnode.com/en/status. Further updates will also be provided through this banner.

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