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Outage in CartonCloud

Issues with direct printing via Printnode

Resolved Major
November 18, 2025 - Started 5 months ago - Lasted 30 minutes
Official incident page

Incident Report

We are aware of an outage with our third-party printing provider Printnode that is impacting direct printing of labels and documents. Please download the print job until the issue is resolved. Further updates will be provided through this banner as they come to hand.
Components affected
CartonCloud Label Printing

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/18/2025 07:53AM

This incident has been resolved.

MONITORING 5 months ago - at 11/18/2025 07:47AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 11/18/2025 07:43AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 11/18/2025 07:43AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 11/18/2025 07:41AM

We are aware of an outage with our third-party printing provider Printnode that is impacting direct printing of labels and documents. Please download the print job until the issue is resolved. Further updates will be provided through this banner as they come to hand.

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