Incident Report
We're currently investigating reports of connection issues impacting payments and logins. Please do not re-attempt any payments while we look into this. Thanks for your patience in the meantime.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/28/2025 12:11PM
The connection issues affecting payments and login services have been fully resolved. Any payments that were previously pending have been successfully processed. Any new payments will now complete as expected. We appreciate your patience as we worked to resolve this.
MONITORING
3 months ago - at 07/26/2025 02:28AM
We've applied a resolution for the issue affecting payments and logins. Some customers may still be experiencing difficulties, but we'll provide an update as soon as we confirm the issue is resolved.
INVESTIGATING
3 months ago - at 07/26/2025 01:51AM
We're currently investigating reports of connection issues impacting payments and logins. Please do not re-attempt any payments while we look into this. Thanks for your patience in the meantime.
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