Outage in Cash App

Connection Issues

Resolved Minor
September 10, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're investigating reports of an issue impacting customers ability to file disputes, we will share another update soon. Thanks for your patience in the meantime.
Components affected
Cash App In-App Alert Cash App Send & Receive Money Cash App Cash Card
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/10/2025 07:17PM

We've successfully resolved the issue that was preventing customers from filing disputes. All dispute filing functionality has been restored and is operating normally. Customers can now proceed with filing disputes through the standard process. We appreciate everyone's patience while we worked to resolve this matter.

IDENTIFIED about 2 months ago - at 09/10/2025 06:48PM

We've identified the issue impacting customers ability to file disputes, we will share another update soon. Thanks for your patience in the meantime.

INVESTIGATING about 2 months ago - at 09/10/2025 05:54PM

We're investigating reports of an issue impacting customers ability to file disputes, we will share another update soon. Thanks for your patience in the meantime.

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