Outage in Castle
Degraded performance and latency due to upstream provider issues
Resolved MinorIncident Report
Summary AI Generated
Castle's Risk and Filter APIs, Log API, and Legacy APIs experienced degraded performance and elevated error rates for 12.2 hours due to upstream AWS US-EAST-1 provider issues. The service suffered from higher than normal latency and increased errors during this period. A fix was implemented and the incident was resolved after monitoring confirmed the resolution.
We are observing an elevated number of errors and slightly higher latency than normal due to upstream provider issues in AWS US-EAST-1 (us-east-1a). We are continuing to monitor the situation.
https://health.aws.amazon.com/health/status
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/08/2026 04:41PM
This incident has been resolved.
MONITORING
4 days ago - at 05/08/2026 04:56AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 05/08/2026 04:31AM
We are observing an elevated number of errors and slightly higher latency than normal due to upstream provider issues in AWS US-EAST-1 (us-east-1a). We are continuing to monitor the situation.
https://health.aws.amazon.com/health/status
Latest Castle outages
Partial service degradation - over 1 year ago
Slightly elevated number of 5xx responses - over 1 year ago
Partial service degradation - almost 2 years ago
Dashboard downtime - almost 2 years ago
Service degradation - almost 2 years ago
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