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Outage in Catalyst Cloud

CCKS cluster creation not completing

Resolved Minor
January 28, 2026 - Started 3 months ago - Lasted 4 days
Official incident page

Incident Report

We are aware of an issue that is affecting newly created CCKS clusters completing their creation phase. This issue may be worked around by providing the label `kube_dashboard_enabled=false` on creation. For more details on labels see https://docs.catalystcloud.nz/kubernetes/appendix.html#k8s-cluster-labels We are working on a resolution to this and will update this statuspage message when the problem is resolved. This issue is not expected to impact running clusters.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/02/2026 12:11AM

This issue has been resolved.

IDENTIFIED 3 months ago - at 01/29/2026 08:40PM

Fix has been rescheduled for Monday 2026-02-02.

IDENTIFIED 3 months ago - at 01/29/2026 03:31AM

A fix has been tested and we expect to deploy this for customers on Friday 2026-01-30.

Until then, providing label `kube_dashboard_enabled=false` during cluster creation continues to be the recommended workaround.

IDENTIFIED 3 months ago - at 01/29/2026 01:06AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 01/29/2026 01:06AM

We are aware of an issue that is affecting newly created CCKS clusters completing their creation phase.

This issue may be worked around by providing the label `kube_dashboard_enabled=false` on creation. For more details on labels see https://docs.catalystcloud.nz/kubernetes/appendix.html#k8s-cluster-labels

We are working on a resolution to this and will update this statuspage message when the problem is resolved.

This issue is not expected to impact running clusters.

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