Outage in Catchpoint

Catchpoint portal outage.

Resolved Major
June 27, 2024 - Started over 1 year ago - Lasted about 11 hours
Official incident page

Incident Report

We are aware of an issue impacting access to the Catchpoint portal and are actively investigating the cause. Our team is working to resolve this issue as soon as possible. We apologize for any inconvenience this may cause. We will update this status page as soon as we have more information.
Components affected
Catchpoint Help Center Catchpoint Portal

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/28/2024 05:04AM

The Backfill of the data is complete and systems are back to normal operation.

MONITORING over 1 year ago - at 06/27/2024 06:29PM

We are continuing to monitor the applied fix and system recovery. Data is in the process of backfilling.

IDENTIFIED over 1 year ago - at 06/27/2024 06:21PM

The issue has been identified and a fix has been applied. We are currently monitoring the applied the fix.

MONITORING over 1 year ago - at 06/27/2024 06:18PM

A issue has been identified and a fix has been applied. We are currently monitoring the applied fix.

INVESTIGATING over 1 year ago - at 06/27/2024 06:06PM

We are aware of an issue impacting access to the Catchpoint portal and are actively investigating the cause. Our team is working to resolve this issue as soon as possible. We apologize for any inconvenience this may cause.

We will update this status page as soon as we have more information.

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Catchpoint Email Service Impacted Issue due to blocklist services. - about 2 months ago

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