Outage in Catchpoint

Catchpoint Portal Accessibility Issue

Resolved Major
July 18, 2024 - Started over 1 year ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating an issue that is affecting access to the Catchpoint portal. And apologize for any inconvenience this may cause.
Components affected
Catchpoint Alerting API Catchpoint Application Data Catchpoint Instant Test Catchpoint Real User Catchpoint Alerting Catchpoint Data Pull API Catchpoint Data Push API Catchpoint Portal

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/19/2024 01:40PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/18/2024 12:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 07/18/2024 11:36AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 07/18/2024 11:20AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 07/18/2024 10:58AM

We sincerely apologize for the inconvenience this outage is causing.

Our team is working diligently to identify and resolve the issue.
Thank you for your patience

INVESTIGATING over 1 year ago - at 07/18/2024 10:40AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 07/18/2024 10:28AM

We are currently investigating an issue that is affecting access to the Catchpoint portal. And apologize for any inconvenience this may cause.

Latest Catchpoint outages

Catchpoint Portal unavailable. - 3 days ago
Scheduled Maintenance Extended - 17 days ago
Partial Unavailability of US-EAST Historical Capture Data - about 1 month ago
Issues Detected with a Subset of Nodes - about 2 months ago
Catchpoint Email Service Impacted Issue due to blocklist services. - about 2 months ago

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