Outage in Catchpoint

Delay in getting Real User data from EMEA and US East regions.

Resolved Minor
September 25, 2024 - Started about 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating delays in getting the real user data due to network connectivity issues in the EMEA and US East region.
Components affected
Catchpoint Real User

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/25/2024 09:33PM

This incident has been resolved.

MONITORING about 1 year ago - at 09/25/2024 05:30PM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 09/25/2024 04:27PM

We are seeing improvements in the data delay and will continue to monitor the situation closely.

MONITORING about 1 year ago - at 09/25/2024 04:18PM

Our investigation indicates that Aerelion transit provider is experiencing a network issue affecting numerous datacenters and service providers.

INVESTIGATING about 1 year ago - at 09/25/2024 04:03PM

We are currently investigating delays in getting the real user data due to network connectivity issues in the EMEA and US East region.

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