Outage in Catchpoint

Slowness in loading Screenshot and Filmstrip in the Catchpoint Portal

Resolved Minor
January 20, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue causing slowness when accessing screenshots and filmstrip within the Records section of the Portal. Please be assured that our team is actively identifying the cause and working diligently to implement a resolution as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/20/2025 03:05PM

This incident has been resolved.

MONITORING 3 months ago - at 01/20/2025 01:23PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 01/20/2025 01:10PM

We are currently investigating an issue causing slowness when accessing screenshots and filmstrip within the Records section of the Portal.

Please be assured that our team is actively identifying the cause and working diligently to implement a resolution as quickly as possible.

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