Outage in Catchpoint
Help Center Access Issue
Resolved Major
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Outage Details
We are currently aware of an issue preventing Catchpoint users from accessing the Help Center via the portal. In the meantime, you can still reach our support team through the https://support.catchpoint.com/hc/en-us/ or by emailing us directly at support@catchpoint.com.
Components affected
Catchpoint Help CenterLatest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 06/13/2025 06:50AM
This incident has been resolved.
INVESTIGATING
1 day ago - at 06/12/2025 07:56PM
We are currently aware of an issue preventing Catchpoint users from accessing the Help Center via the portal. In the meantime, you can still reach our support team through the https://support.catchpoint.com/hc/en-us/ or by emailing us directly at support@catchpoint.com.
Latest Catchpoint outages
Missing Test Data for subset of our customers - 10 days ago
Intermittent REST API Errors - 10 days ago
Partial Disruption in RUM Data. - about 1 month ago
Missing Test Data from some of the China Nodes. - about 1 month ago
Test Data Gaps - about 2 months ago
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