Outage in Catchpoint

Help Center Access Issue

Resolved Major
June 12, 2025 - Started 4 months ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently aware of an issue preventing Catchpoint users from accessing the Help Center via the portal. In the meantime, you can still reach our support team through the https://support.catchpoint.com/hc/en-us/ or by emailing us directly at support@catchpoint.com.
Components affected
Catchpoint Help Center

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/13/2025 06:50AM

This incident has been resolved.

INVESTIGATING 4 months ago - at 06/12/2025 07:56PM

We are currently aware of an issue preventing Catchpoint users from accessing the Help Center via the portal. In the meantime, you can still reach our support team through the https://support.catchpoint.com/hc/en-us/ or by emailing us directly at support@catchpoint.com.

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