Outage in Catchpoint

Issue Identified with RUM Page Views

Resolved Major
July 10, 2025 - Started 3 months ago - Lasted about 18 hours
Official incident page

Incident Report

We have identified an issue affecting RUM page views. You may notice a dip in RUM traffic starting from 9 July 2025, 3:00 PM ET. Our team is actively investigating the issue and working on a resolution. We will keep you updated as we make progress.
Components affected
Catchpoint Real User

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/11/2025 01:52PM

This incident has been resolved.

MONITORING 3 months ago - at 07/10/2025 10:32PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 07/10/2025 10:31PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 07/10/2025 08:35PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 07/10/2025 07:36PM

We have identified an issue affecting RUM page views. You may notice a dip in RUM traffic starting from 9 July 2025, 3:00 PM ET. Our team is actively investigating the issue and working on a resolution. We will keep you updated as we make progress.

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