Outage in Catchpoint

Issue Affecting a Subset of Enterprise Nodes

Resolved Minor
November 10, 2025 - Started 28 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue impacting a subset of Enterprise nodes that are not functioning as expected since approximately 08:00 UTC. As a result, some users may experience missing or unavailable data from these affected nodes. Our engineering teams are actively working to identify the root cause and restore full functionality as soon as possible. We will provide updates as more information becomes available.
Components affected
Catchpoint Alerting Catchpoint Application Data

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Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 11/10/2025 12:41PM

This incident has been resolved. Unfortunately, tests were unable to run between approximately 08:00 UTC and 10:00 UTC. All systems are now fully operational, and normal functionality has been restored.

MONITORING 28 days ago - at 11/10/2025 10:50AM

We have fixed the issue and Enterprise nodes are returning to normal operations. Our teams continue to monitor the recovery closely to ensure full data synchronization across all nodes.

INVESTIGATING 28 days ago - at 11/10/2025 10:14AM

We are currently investigating an issue impacting a subset of Enterprise nodes that are not functioning as expected since approximately 08:00 UTC. As a result, some users may experience missing or unavailable data from these affected nodes.

Our engineering teams are actively working to identify the root cause and restore full functionality as soon as possible. We will provide updates as more information becomes available.

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