Outage in Catchpoint

Documentation portal Impacted by CDN Outage

Resolved Minor

November 18, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing an issue impacting docs.catchpoint.com due to an ongoing outage with our CDN vendor. Catchpoint users might not be able to access the documentation portal. Our team is actively monitoring the situation and working with the vendor to restore service. Updates will be posted here as soon as more details are available. Meanwhile, you can reach out to support@catchpoint.com for any help or try our AI chat bot from top right "?" help icon on the portal.

Components affected

Catchpoint Help Center

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/18/2025 03:25PM

This incident has been resolved.

MONITORING 3 months ago - at 11/18/2025 03:24PM

The documentation portal is now back online.

INVESTIGATING 3 months ago - at 11/18/2025 02:11PM

We are experiencing an issue impacting docs.catchpoint.com due to an ongoing outage with our CDN vendor. Catchpoint users might not be able to access the documentation portal.

Our team is actively monitoring the situation and working with the vendor to restore service. Updates will be posted here as soon as more details are available.

Meanwhile, you can reach out to support@catchpoint.com for any help or try our AI chat bot from top right "?" help icon on the portal.

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