Outage in Catchpoint

REST API Failures

Resolved Minor
December 09, 2025 - Started about 15 hours ago - Lasted about 10 hours
Official incident page

Incident Report

We are currently investigating an issue that is causing failures in REST API calls. The failure began on December 09, 2025 at 12:48 UTC, and our teams are actively working to restore full functionality. At this time, your test data and alerts continue to operate as expected. We will provide additional updates as more information becomes available.
Components affected
Catchpoint Data Pull API

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Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 12/09/2025 11:33PM

This incident has been resolved.

MONITORING about 13 hours ago - at 12/09/2025 02:33PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 14 hours ago - at 12/09/2025 02:17PM

No errors have been observed since Dec 09, 2025 - 13:22 UTC, our team continues to investigate the issue and we shall keep you posted with the updates.

INVESTIGATING about 15 hours ago - at 12/09/2025 01:28PM

We are currently investigating an issue that is causing failures in REST API calls. The failure began on December 09, 2025 at 12:48 UTC, and our teams are actively working to restore full functionality.

At this time, your test data and alerts continue to operate as expected.

We will provide additional updates as more information becomes available.

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