Outage in Catchpoint

Portal Content Not Displaying

Resolved Minor

December 12, 2025 - Started 2 months ago - Lasted 43 minutes
Official incident page

Incident Report

We are currently investigating an issue impacting the catchpoint portal. Some users may experience a blank page after logging in or when attempting to view records. Please note that tests and alerts continue to function as expected. Our team is actively working to resolve this as quickly as possible.

Components affected

Catchpoint Portal

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 12/12/2025 06:43AM

This incident has been resolved.

MONITORING 2 months ago - at 12/12/2025 06:33AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 12/12/2025 06:17AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 12/12/2025 06:03AM

We are currently investigating an issue impacting the catchpoint portal. Some users may experience a blank page after logging in or when attempting to view records.

Please note that tests and alerts continue to function as expected. Our team is actively working to resolve this as quickly as possible.

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