Outage in Catchpoint

Some alert emails may not be delivered

Resolved Major

May 11, 2026 - Started about 1 month ago - Lasted about 17 hours
Official incident page

Incident Report

We have identified an issue where certain alert emails may not be delivered to recipients. Our team is looking into this on priority and is currently investigating the cause and impact. We will provide an update as soon as we have more information. Please contact us at support@catchpoint.com if you need any further assistance or information.

Components affected

Catchpoint Alerting

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 05/12/2026 01:17PM

This incident has been resolved.

MONITORING about 1 month ago - at 05/11/2026 09:57PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 05/11/2026 08:04PM

We have identified an issue where certain alert emails may not be delivered to recipients. Our team is looking into this on priority and is currently investigating the cause and impact. We will provide an update as soon as we have more information.

Please contact us at support@catchpoint.com if you need any further assistance or information.

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